Csat Response Received

POST

webhooks

{integration_id}

csat-response-received

curl --request POST \
  --url https://zeus-api.atlas.so/v1/webhooks/{integration_id}/csat-response-received \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data @- <<EOF
{
  "conversationId": "conv_1",
  "ratingStyle": 1,
  "ratingAnswer": "1",
  "csatComment": "I'm happy with the service"
}
EOF

import requests

url = "https://zeus-api.atlas.so/v1/webhooks/{integration_id}/csat-response-received"

payload = {
    "conversationId": "conv_1",
    "ratingStyle": 1,
    "ratingAnswer": "1",
    "csatComment": "I'm happy with the service"
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    conversationId: 'conv_1',
    ratingStyle: 1,
    ratingAnswer: '1',
    csatComment: 'I\'m happy with the service'
  })
};

fetch('https://zeus-api.atlas.so/v1/webhooks/{integration_id}/csat-response-received', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://zeus-api.atlas.so/v1/webhooks/{integration_id}/csat-response-received",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'conversationId' => 'conv_1',
    'ratingStyle' => 1,
    'ratingAnswer' => '1',
    'csatComment' => 'I\'m happy with the service'
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://zeus-api.atlas.so/v1/webhooks/{integration_id}/csat-response-received"

	payload := strings.NewReader("{\n  \"conversationId\": \"conv_1\",\n  \"ratingStyle\": 1,\n  \"ratingAnswer\": \"1\",\n  \"csatComment\": \"I'm happy with the service\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://zeus-api.atlas.so/v1/webhooks/{integration_id}/csat-response-received")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"conversationId\": \"conv_1\",\n  \"ratingStyle\": 1,\n  \"ratingAnswer\": \"1\",\n  \"csatComment\": \"I'm happy with the service\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://zeus-api.atlas.so/v1/webhooks/{integration_id}/csat-response-received")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"conversationId\": \"conv_1\",\n  \"ratingStyle\": 1,\n  \"ratingAnswer\": \"1\",\n  \"csatComment\": \"I'm happy with the service\"\n}"

response = http.request(request)
puts response.read_body

{
  "detail": [
    {
      "loc": [
        "<string>"
      ],
      "msg": "<string>",
      "type": "<string>"
    }
  ]
}

Authorizations

Authorization

string

header

required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

integration_id

string<uuid>

required

Body

application/json

conversationId

string

required

ratingStyle

enum<integer>

required

The style of the rating. 0 for YES/NO, 1 for EMOTICONS

Available options:

0,

1

ratingAnswer

string

required

The answer to the rating. [0, 1] for YES/NO rating style, or [0...4] for EMOTICONS rating style

csatComment

string | null

Response

Successful Response

Csat Response Received

curl --request POST \
  --url https://zeus-api.atlas.so/v1/webhooks/{integration_id}/csat-response-received \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data @- <<EOF
{
  "conversationId": "conv_1",
  "ratingStyle": 1,
  "ratingAnswer": "1",
  "csatComment": "I'm happy with the service"
}
EOF

import requests

url = "https://zeus-api.atlas.so/v1/webhooks/{integration_id}/csat-response-received"

payload = {
    "conversationId": "conv_1",
    "ratingStyle": 1,
    "ratingAnswer": "1",
    "csatComment": "I'm happy with the service"
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    conversationId: 'conv_1',
    ratingStyle: 1,
    ratingAnswer: '1',
    csatComment: 'I\'m happy with the service'
  })
};

fetch('https://zeus-api.atlas.so/v1/webhooks/{integration_id}/csat-response-received', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://zeus-api.atlas.so/v1/webhooks/{integration_id}/csat-response-received",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'conversationId' => 'conv_1',
    'ratingStyle' => 1,
    'ratingAnswer' => '1',
    'csatComment' => 'I\'m happy with the service'
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://zeus-api.atlas.so/v1/webhooks/{integration_id}/csat-response-received"

	payload := strings.NewReader("{\n  \"conversationId\": \"conv_1\",\n  \"ratingStyle\": 1,\n  \"ratingAnswer\": \"1\",\n  \"csatComment\": \"I'm happy with the service\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://zeus-api.atlas.so/v1/webhooks/{integration_id}/csat-response-received")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"conversationId\": \"conv_1\",\n  \"ratingStyle\": 1,\n  \"ratingAnswer\": \"1\",\n  \"csatComment\": \"I'm happy with the service\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://zeus-api.atlas.so/v1/webhooks/{integration_id}/csat-response-received")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"conversationId\": \"conv_1\",\n  \"ratingStyle\": 1,\n  \"ratingAnswer\": \"1\",\n  \"csatComment\": \"I'm happy with the service\"\n}"

response = http.request(request)
puts response.read_body

{
  "detail": [
    {
      "loc": [
        "<string>"
      ],
      "msg": "<string>",
      "type": "<string>"
    }
  ]
}

Overview

Guides

API Reference

Csat Response Received

Authorizations

Path Parameters

Body

Response